🔒 PRIVACY POLICY (GDPR + SWISS FADP)

Last updated: 03/04/2026

1. Data Controller

The data controller responsible for processing your personal data is:

Mont & Lac Nettoyage
Email: info@montlac.ch
Phone: +41 77 498 56 0
Address: [full address]

2. Applicable Laws

We process personal data in accordance with:

  • The General Data Protection Regulation (GDPR)

  • The Swiss Federal Act on Data Protection (FADP)

3. Personal Data We Collect

We only collect data necessary for our services:

  • Identification data (name, surname)

  • Contact details (email, phone, address)

  • Service-related data (requests, quotes, services provided)

  • Technical data (IP address, browser, cookies)

4. Purpose of Processing

Your data is used to:

  • Provide cleaning services

  • Respond to inquiries

  • Issue quotes and invoices

  • Improve our services

  • Conduct marketing (only with consent)

5. Legal Basis

We process your data based on:

  • Consent

  • Contract performance

  • Legal obligations

  • Legitimate interests

6. Data Retention

  • Client data: up to 10 years (legal/accounting obligations)

  • Marketing data: until consent is withdrawn

  • Cookies: up to 13 months

7. Data Sharing

We do not sell your personal data.

We may share data with:

  • Hosting providers

  • Analytics tools (e.g. Google Analytics)

  • Technical service providers

International transfers are protected by legal safeguards (e.g. Standard Contractual Clauses).

8. Your Rights

Under GDPR and Swiss law, you have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

Contact: info@montlac.ch

9. Cookies

We use cookies to enhance your experience and analyze traffic.

Types of cookies:

  • Essential cookies (required for the website to function)

  • Analytics cookies (traffic measurement)

  • Marketing cookies (if applicable)

Non-essential cookies are only used with your consent.

10. Data Security

We implement appropriate technical and organizational measures:

  • Secure hosting

  • Restricted access

  • Protection against unauthorized access

11. Updates

We may update this Privacy Policy at any time.